Terms and Conditions
Last updated: 04/12/2026
1. Introduction
Welcome to PassaLá ("we," "our," or "us"), accessible at passala.app. By accessing or using our web application and services (the "Service"), you agree to be bound by these Terms and Conditions. If you do not agree, please do not use the Service.
2. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to use this Service.
3. Description of Service
PassaLá is a web-based travel planning and assistance platform that may include:
- AI-powered concierge features
- Travel recommendations and content
- User accounts and saved preferences
- Optional premium features (paid)
We reserve the right to modify or discontinue features at any time.
4. User Accounts
If you create an account:
- You are responsible for maintaining confidentiality of your login credentials
- You agree to provide accurate and complete information
- You are responsible for all activity under your account
We may suspend or terminate accounts for misuse or violation of these terms.
5. Acceptable Use
You agree NOT to:
- Use the Service for unlawful purposes
- Interfere with or disrupt the Service
- Attempt to reverse engineer or exploit the platform
- Submit harmful, abusive, or misleading content
- Use automated systems (bots/scrapers) without permission
6. AI-Generated Content Disclaimer
PassaLá may provide AI-generated travel suggestions. You acknowledge that:
- AI outputs may not always be accurate, complete, or up-to-date
- We do not guarantee suitability for your specific travel needs
- You are responsible for verifying travel details (flights, visas, safety, etc.)
7. Payments and Subscriptions (if applicable)
If you purchase premium features:
- Payments are processed securely via third-party providers (e.g., Stripe)
- Prices are subject to change
- Subscriptions renew automatically unless canceled
- Refunds are provided only where required by law or explicitly stated
8. Intellectual Property
All content, branding, and technology on PassaLá are owned by us or our licensors. You may not:
- Copy, reproduce, or distribute content without permission
- Use our branding without authorization
9. User Content
If you submit content (reviews, preferences, inputs):
- You grant us a non-exclusive, worldwide, royalty-free license to use it
- You confirm you have the right to share it
10. Third-Party Services
We may link to or integrate with third-party services. We are not responsible for:
- Their content
- Their policies
- Any damages arising from their use
11. Limitation of Liability
To the fullest extent permitted by law:
- PassaLá is provided "as is"
- We are not liable for indirect, incidental, or consequential damages
- Our total liability is limited to the amount you paid (if any)
12. Termination
We may suspend or terminate your access at any time if you violate these Terms.
13. Governing Law
These Terms are governed by the laws of the Commonwealth of Virginia, United States, unless otherwise required by applicable law.
14. Changes to Terms
We may update these Terms. Continued use of the Service constitutes acceptance of the updated Terms.
© 2026 PassaLá. All rights reserved.
